Developing Personal Effectiveness Skills in Business

Supervisory Management Training
Too often in the UK we promote technically able staff and expect them to be able to manage a team with little or no training.
At OACD we believe that use of appropriate Management Skills is a key factor in business success.

Training Course Description

A 2-day interactive course, concentrating on the key skills needed by a manager. There are a range of group discussions, role plays, case studies all designed to get delegates to think about real work situations and how they may deal with them. Other course durations can be discussed.

Audience

This course is suitable for line managers, supervisors, team leaders and those identified for future managerial roles

Course Outline

•  Communication Skills
•  Setting Objectives & Giving Feedback
•  Motivation
•  Questioning Skills
•  Teamwork & Delegation Basics
•  Having difficult conversations

Course Outcomes

On completion of this course delegates will be able to:
•  Identify their own strengths as a manager and identify areas that need further development
•  Identify their current preferred ways for dealing with situations and look to share their effective points and work on areas that could have a better outcome
•  Use a wider range of communication skills
•  Act on feedback to make improvements

Location

OACD is based in Aberdeen. Courses can be delivered at client workplace
During the Corvid 19 Pandemic – online delivery methods can be discussed